FREE ISI Connect Webinars

for Arena Managers, Owners, Operators, Skating Directors & Coaches

Get ready to learn, engage, and connect through our free ISI Connect Virtual Training sessions on Zoom Webinar. These live, one-hour sessions, led by knowledgeable industry experts, are designed for arena managers, owners, and operators, as well as skating directors and coaches. With just a small investment of your time, you’ll gain a wealth of information that sets you up for long-term success at what you do “on the daily.” Take advantage of this ISI member-only perk!

Ice Resurfacers: Maximizing Value and Performance
Presented by Kelsie Grate, CTM Services
Wednesday, September 24 – Register Now
10 a.m. PT; 11 a.m. MT; 12 p.m. CT; 1 p.m. ET

This session will explore the importance of your ice resurfacer, from preventive maintenance to leveraging new technologies for efficiency and cost savings. Topics include:

• Essential maintenance practices to extend equipment life
• Emerging technologies reshaping ice resurfacing
• Creative solutions to maximize efficiency and performance
• CTM’s role as a distributor of SubZero, a digital logging system for complete arena system monitoring

Kelsie Grate is the Sales Manager at CTM Services, Inc. and Olympia Sales and Service. With a lifetime immersed in the ice arena industry, Kelsie began skating at the age of four and has dedicated more than a decade to coaching figure skating and hockey at every level. She has served as a Skating Director, overseeing ice management, and has spent five years in facility operations management, with the last two years at Olympia. Her career has spanned every aspect of the ice arena world, providing her with unique insight into operations, equipment, and community needs.

Managing an ice sports facility comes with a host of financial challenges, and payment processing fees are often an overlooked but controllable expense. In this free webinar, we’ll take a deep dive into understanding these costs and uncover practical strategies to reduce them—without switching providers or disrupting operations.

Join Mark Shannon from Merchant Cost Consulting, an industry expert with extensive experience in payment processing, as he shares insights to help you identify savings opportunities and keep transactions seamless and efficient. Whether you’re an ice sports professional or facility manager, this session will equip you with the knowledge to make smarter financial decisions and optimize your operations.

Funding Opportunities for Ice Arenas
Presented by Marco Hunt, inBYLT

Tuesday, February 11 – Register Now
10 a.m. PT; 11 a.m. MT; 12 p.m. CT; 1 p.m. ET

We will explore funding opportunities made available to support deferred maintenance and significant funding options for new construction and expansion projects. This presentation will provide an overview of the opportunities and requirements introduced by the Inflation Reduction Act, focusing on their application to ice arena improvement projects. The presentation will include examples of facility improvement initiatives and highlight various funding sources and incentives aimed at reducing project costs for ice arenas.

Marco drives inBYLT’s Ice Arena Market. A lifetime in the hockey world as a player, coach, and referee fuels Marco’s passion in the industry. He is also currently the Director of Officiating for the CCHA (Central Collegiate Hockey Association). Marco plays a key role in strategically developing all construction projects for ice arenas at inBYLT.

Same Trusted Expertise…New Name, Apex is now inBYLT